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Employee Spotlight: Nirali Patel – Director and Quality Control Extraordinaire

by | May 3, 2018

Nirali Patel, Director for Gryphon Strategies, shares her experience in the Due Diligence team as part of our employee spotlight series. 

Q: When did you start working at Gryphon?

December 2014

Q: Did you always want to work in Due Diligence?

Not at all – I kind of fell into the work when a friend recommended the job to me. I had just graduated with my master’s in International Crime and Justice from John Jay and thought that I would one day work on international issues, human rights, or something like that. I always make a point to tell new hires that I too did not know that I wanted to do this work when I started here.

Q: What is the hardest part of your job?

Multitasking. There is so much going on in a given day and I can be pulled in ten different directions at one time. I am constantly balancing communicating with clients and answering questions from our analysts. Juggling all the work can be very challenging, but I find it very rewarding. At the end of the day, I love looking back at my list and seeing that I finished everything I had to do.

Q: What has surprised you the most about this work?

I am amazed at the vast amount of information that is free and available to the public. I remember starting here and not knowing how to do something as basic as finding and reading a court case – now it seems like we are constantly learning about new sources of information, even sector or industry specific data.

Q: What is your process for reviewing reports and ensuring quality control?

First, I make sure that we “close the loop” on all leads. That means making sure that we have followed through on any outstanding items (i.e., litigation, bankruptcy filings, mergers, etc.) to make sure that we know the ultimate result. Second, I make sure there are no active issues or investigations that might be of interest to our clients. Third, everything needs to add up. I make sure that any listed amounts total correctly and check to make sure that all dates are in order. We also look for any gaps in information, such as someone attempting to conceal a gap in employment. Finally, we make sure there are no mistakes. This job requires incredible attention to detail and we provide several layers of quality control to ensure that all our reports are complete and accurate.

Q: What would you say to anyone interested in trying this work?

Be prepared to learn – a lot. It might be challenging and even overwhelming at first. But if you stick with it and do not get frustrated, it will get easier over time and become very rewarding.